Terms of Service

Last Updated: November 9, 2026

Welcome to Felveto

Felveto is an online jewelry boutique offering a selection of bracelets, rings, necklaces, earrings, pendants, and fashion accessories.

These Terms of Service govern your access to and use of https://felveto.com, including browsing our collections, purchasing products, and using the services offered through our online store.

The Website is operated by Guangzhou Fuqiyi Trading Co., Ltd.

By accessing our Website or placing an order, you agree to these Terms and the applicable policies published on our Website. Please review them before completing your purchase.

1. Eligibility and Website Use

You must be at least 18 years old or have reached the legal age of majority in your jurisdiction, as applicable, to place an order.

You agree to use our Website only for lawful purposes.

You must not use our Website to engage in fraudulent activity, interfere with its operation or security, gain unauthorized access, or infringe the rights of others.

2. Products and Descriptions

Felveto offers jewelry and fashion accessories, including bracelets, rings, necklaces, pendants, earrings, and decorative jewelry designs.

We make reasonable efforts to provide accurate product photographs, descriptions, materials, dimensions, colors, finishes, and available options.

Actual product appearance may vary slightly due to lighting, photography, screen settings, and individual product characteristics.

Materials, dimensions, finishes, and product features may differ between designs. Please review the individual product page carefully before purchasing.

Unless expressly stated in the product description, we do not guarantee specific metal purity, gemstone grading, waterproof performance, or other material properties.

3. Pricing and Product Availability

Product prices, available designs, product options, and applicable shipping charges are displayed on our Website or at checkout.

We may update product descriptions, prices, promotional offers, and availability from time to time.

If a material pricing, inventory, or technical error affects an order, we will take reasonable steps to communicate with the customer and resolve the matter in accordance with applicable law.

Changes to product listings will not override rights already established under a confirmed purchase, except as permitted by law.

4. Orders and Acceptance

When you submit an order, you make a request to purchase the selected products under the conditions displayed at checkout.

An automated order confirmation acknowledges receipt of your order but does not necessarily mean that the order has been finally accepted or dispatched.

We may need to review or decline an order due to product unavailability, payment authorization issues, suspected fraud, or material pricing errors.

If an order is canceled after payment has been collected, any applicable refund will be handled in accordance with our policies and applicable law.

5. Payment Terms

Available payment methods, currencies, shipping charges, and applicable taxes will be displayed during checkout where supported.

Payments are processed through the payment providers available for your order. Their own terms and privacy policies may also apply.

You are responsible for providing accurate billing and payment information and ensuring that your selected payment method is authorized for the transaction.

6. Shipping and Delivery

Orders generally require 1–3 business days for processing after payment confirmation.

Standard shipping is estimated at 7–14 business days after dispatch, unless another estimate is displayed at checkout.

Delivery estimates are not guaranteed arrival dates. Customs procedures, carrier operations, weather, public holidays, and other circumstances may affect delivery.

Please review our Shipping & Delivery Policy for additional information.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Eligible voluntary returns may generally be requested within 30 calendar days after delivery, subject to product condition, applicable exclusions, and mandatory consumer rights.

Please contact our customer service team before sending merchandise back.

Faulty, damaged, incorrect, or misdescribed products will be handled in accordance with applicable consumer protection laws.

Nothing in these Terms limits mandatory consumer rights or remedies available under applicable law.

8. Customer Responsibilities

You are responsible for providing accurate contact, billing, and shipping information.

Before submitting an order, please review your selected products, quantities, available options, delivery address, and order total.

Please follow any product-specific care instructions supplied with your purchase.

You agree not to use our Website for fraudulent, unlawful, abusive, or unauthorized purposes.

9. Intellectual Property

Website content, including text, product photographs, logos, graphics, product descriptions, and design elements, may be protected by intellectual property laws.

You may not reproduce, distribute, modify, or commercially use protected content without appropriate authorization, except as permitted by law.

10. Privacy and Personal Information

Our Privacy Policy explains how personal information may be collected, used, disclosed, and protected when you visit our Website or place an order.

By using our Website, you acknowledge that you have had the opportunity to review our Privacy Policy.

11. Third-Party Services

Our Website may rely on third-party services for payment processing, hosting, shipping, fulfillment, analytics, advertising, and other operational functions.

Third-party services may be governed by their own terms and privacy policies.

We are not responsible for the independent terms and practices of third-party providers, subject to applicable law.

12. Website Availability and Liability

We make reasonable efforts to maintain Website availability, functionality, and accurate product information.

However, temporary interruptions, technical errors, maintenance, or delays may occasionally occur.

To the fullest extent permitted by applicable law, we are not liable for indirect or consequential losses arising from the use of our Website or services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.

13. Applicable Law and Disputes

These Terms are subject to applicable laws and mandatory consumer protection requirements governing your purchase.

If a concern arises, please contact our customer service team so we can attempt to resolve it in good faith.

If a dispute cannot be resolved informally, it may be referred to a competent court or authority in accordance with applicable law.

14. Changes to These Terms

We may update these Terms to reflect changes in our services, business practices, or legal obligations.

Revised Terms will be published on this page with an updated date. Changes will take effect as permitted by applicable law.

15. Contact Us

For questions about these Terms, orders, or our services, please contact:

Email: service@felveto.com

Customer Service: +1 6062832278

Website: https://felveto.com

Company Information

Brand Name: Felveto

Operated by: Guangzhou Fuqiyi Trading Co., Ltd.

Business License Entity: Guangzhou Fuqiyi Trading Co., Ltd.

Registered Address:

Room 202, Building 16,
No. 3-6 Qixinggang Road, Haizhu District,
Guangzhou, Guangdong, China